How it works

Three steps. Same for every vertical.

Customers activate their tag once, and the recovery workflow sits behind it. Same process for pet tags, key fobs, luggage tags, stickers and partner welcome packs.

How it works

Three steps.
Same for every vertical.

Customers activate their tag once, and the recovery workflow sits behind it. Same process for pet tags, key fobs, luggage tags and stickers.

01

Register the item

The customer activates their tag, sticker or card and links it to a secure profile.

02

Finder scans the code

If the item is found, the finder scans the QR code and reports it — without seeing private owner details.

03

Recovery support begins

The owner is alerted and the return process is supported through the FoundGuru recovery workflow.

End-to-end workflow

Six stages.
All handled.

Every recovery passes through the same workflow, regardless of vertical. The partner sees activity in their dashboard; the customer sees a smooth recovery; the finder sees a simple form.

Stage 01

Item identity

QR + NFC tag, sticker, card or co-branded variant.

Stage 02

Customer profile

Secure record linked to the item. Owner contact stays private.

Stage 03

Scan & report

Finder scans, fills a short form, optionally adds a photo or location.

Stage 04

Owner alert

Owner notified by email and SMS; finder receives an acknowledgement.

Stage 05

Recovery support

Our team supports the return — pickup, postage, drop-off.

Stage 06

Partner reporting

Dashboard with activation, recovery and campaign metrics.

Example journeys

Three verticals.
Same workflow under the hood.

The journey shape is the same for pets, keys and luggage — only the item and the partner channel change.

Journey · Pets

FoundGuru Pets

Pet recovery is where our operating model began, via Global Pet Register. Same QR + secure-profile workflow, available to rescues, breeders, vets and pet insurers as a customer benefit.

  • Anonymous owner profile
  • QR + NFC enabled tag
  • Linked to Global Pet Register network
Journey · Keys

FoundGuru Keys

A discreet key-fob with a unique QR. No personal address on the tag — finders scan, we reach the owner, the owner picks them up.

  • No personal data on the tag
  • Multi-key registration
  • Estate-agent & locksmith pack
Journey · Luggage

FoundGuru Luggage

Tag + sticker pair for luggage and laptop bags. Aimed at travel insurers, airlines and luggage retailers as a low-cost customer benefit or onboarding pack.

  • Tag + sticker formats
  • 24/7 finder reporting
  • Co-brandable for retail packs